Gaming Cage Workers Career Information

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Significant Points

Nature of the Work

Gaming cage workers, more commonly called cage cashiers, work in casinos and other gaming establishments. The "cage," where these workers can be found, is the central depository for money, gaming chips, and paperwork necessary to support casino play. Cage workers perform a wide range of financial transactions and handle any paperwork that may be required. They perform credit checks and verify credit references for people who want to open a house credit account. They cash checks according to rules established by the casino. Cage workers sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons and exchange chips and tokens for cash. They may use cash registers, adding machines, or computers to calculate and record transactions. At the end of their shift, cage cashiers must reconcile the books and make sure they balance.

Cageworkers must follow a number of rules and regulations related to their handling of money as this industry is highly scrutinized. Large cash transactions, for example, must be reported to the Internal Revenue Service. Also, when determining when to extend credit or cash a check, very detailed procedures must be followed.

Working Conditions

Employment

Gaming cage workers held about 30,000 jobs in 2009. All of them work in the gaming industry, which is heavily concentrated in Nevada and Atlantic City, New Jersey. However, a growing number of States and Indian reservations have legalized gambling and gaming establishments can now be found in many parts of the country.

Training, Qualifications, Adv.

Job Outlook

Employment of gaming cage workers is expected to increase faster than the average for all occupations through 2010. In addition, even more job openings should result from high turnover in this occupation due to the high level of scrutiny workers in this occupation receive and the need to be very accurate. Opportunities for gaming cage workers depend on the health of the gaming industry. The industry as a whole is strong and demand will remain high as gambling becomes a more popular and acceptable leisure pursuit. However, as a result of a boom in casino building in the 1990s, slower growth in casino building in established markets is expected. New casinos will be built on Indian reservations, especially in California, where the legislature recently passed a law allowing casinos on tribal lands in that State. Persons with good math skills, some background in accounting or bookkeeping, and good customer service skills should have the best opportunities.

Earnings

Wage earnings for gaming cage workers vary according to level of experience, training, location, and size of the gaming establishment. Median hourly earnings of gaming cage workers were $10.74 in May 2009. The middle 50 percent earned between $9.24 and $12.85 an hour. The lowest 10 percent earned less than $7.91, and the highest 10 percent earned more than $14.99 an hour.

Related Occupations

Many other occupations provide hospitality and customer service. Some examples of related occupations are credit authorizers, checkers, and clerks; gaming service occupations; sales worker supervisors; cashiers; retail salespersons; and tellers.

Sources of Additional Information

Information on employment opportunities for gaming cage workers is available from local offices of the State employment service.

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